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Data Deletion Policy

Last updated 6 October 2026

This policy outlines how Unitive App handles user data deletion requests. We are committed to protecting your privacy and ensuring you have control over your personal information.

1. Requesting Data Deletion

You may request the deletion of your account and associated data at any time. To do so, please use the contact form on our website, stating that you are requesting data deletion, or email privacy@unitive.app or admin@unitive.app. Every form submission is recorded, so your request is logged the moment you send it.

2. Facebook and Instagram data

Connecting a Facebook Page or Instagram account stores the Page and account ids, names and pictures, an encrypted access token, and the posts you schedule to them. Our privacy policy lists exactly what is accessed. There are three ways to have it deleted:

  1. In Unitive: Publish › Channels › Disconnect. The stored access tokens are deleted immediately.
  2. In Facebook: Settings › Business Integrations › remove Unitive. Facebook notifies us through our deauthorize callback, and we delete the connection (the Page and Instagram rows with their tokens) and every post queued for them that has not been published.
  3. Full deletion: ask through the contact form or by email to privacy@unitive.app or admin@unitive.app. We complete the request within 30 days and confirm by email. A request that reaches us through Meta’s data deletion callback is completed at once and answered with a confirmation code; enter it below to see its status.

3. Google and YouTube data

Connecting YouTube, Google Drive or a Google Business Profile stores the channel or account details, an encrypted access token, and the videos you upload through Unitive. To have it deleted:

  1. In Unitive: Publish › Channels › Disconnect (Google Drive: its own Disconnect in the media library). The stored tokens are deleted immediately.
  2. In Google: revoke Unitive’s access at myaccount.google.com/permissions. Our stored tokens stop working at once, and the connection shows as needing a reconnect until you disconnect it.
  3. Full deletion: ask through the contact form or by email to privacy@unitive.app or admin@unitive.app. Everything held from the connection is removed within 30 days and we confirm by email.

4. What Data is Deleted

Upon receiving a deletion request, we will permanently delete all personal information associated with your account, including your name, email address, and any other data you have provided. This action is irreversible.

5. What Data May Be Retained

For legal and security purposes, we may retain anonymized, non-personal data. This data cannot be linked back to you and is used for analytical purposes to improve our service. We may also retain certain information if required by law or for legitimate business purposes, such as fraud prevention.

6. Process and Timeline

We will process your deletion request within 30 days of receiving it. You will be notified by email once the deletion is complete.

Contact Us

If you have any questions about our Data Deletion Policy, please visit our Contact Us page.

Data Deletion Policy · Unitive